Find the customer
Search the customers already connected to this site.
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Features / Regular customers
Pro
Remember the people who keep coming back.
Keep a simple points balance and history for the customers you choose to recognize.
Businesses that know their regulars and want one dependable record of points.
Regular customers
Jordan Miles
Balance240 pointsCurrent
Last change+25Visit
History12 entriesRecorded
Every points change keeps its reason, reference and team member.
How it works
Three steps to get it working.
Add or use points
Record a positive or negative change with a plain reason.
↗Keep the running history
See the current balance as the sum of every saved entry.
↗What customer loyalty helps you do.
The useful details stay beside the website, where they are easier to update and easier for customers to find.
A ledger instead of a mystery total
Every balance change remains visible and auditable.
Reasons attached to points
Record whether points came from a visit, a thank-you or another choice.
Customer search included
Find a customer by name, email or phone before making a change.
In practice
What this looks like in a real week.
A thank-you for regular visits
Add points after a completed appointment and record why.
See salons & wellnessA simple regular-customer balance
Keep the history out of a paper card or private spreadsheet.
See retail & catalogsRecognize repeat care
Record points against the same customer who books and submits forms.
See pet services
Good to know
Clear boundaries, before you start.
- Loyalty is a staff-managed points ledger. It does not issue stored value, move money or provide a customer rewards account.
These details describe how the tool works today.
Questions
Short answers.
Are points added automatically?
No. A team member records each change and its reason.
Can I remove points?
Yes. Add a negative entry and the history remains intact.
Is this a gift-card balance?
No. Loyalty points are a business record, not money or stored value.
Regular customers
Create a free site ↗Make customer loyalty part of the site.
Customer Loyalty is included with Pro. Start the site free and add it when it helps.