List what you offer
Choose published Menu or Product items with prices, choices and extras. Mark something unavailable and it cannot be ordered.
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Features / Customer tools
Starter
From “I want that” to ready for pickup.
Take pickup orders, preorders and detailed requests straight from your site.
Anyone still taking orders by phone during the busiest hour of the day.
PreparingORDER #0184
Friday pickup
2 × Harvest bowl$28
1 × Rosemary focaccia$9
Total$37
Pickup · 6:30 PM
✓Received5:42 PM✓Confirmed5:45 PMPreparingIn progressReadyCustomer notified
How it works
Three steps to get it working.
Let people order without calling
A customer picks their items, chooses a pickup time and leaves their phone number. You get everything at once instead of in pieces.
↗Move it along and keep them posted
Received, confirmed, being prepared, ready. Each change can send the customer a private link showing where their order stands.
↗How it actually goes
Friday, 3:45 PM
Fieldnote Farm is a fictional farm stand taking preorders for Saturday market. Here is one order, end to end.
- 3:45 PM
A customer orders two dozen eggs, a loaf and the last of the strawberries for a nine o’clock pickup.
- 3:45 PM
The order lands in the dashboard with the items, the total and the pickup time. Nobody had to answer the phone during chores.
- 6:10 PM
You mark the strawberries sold out and publish the change. The next visitor cannot order something you cannot fill.
- Saturday, 8:30 AM
You mark the order ready. The customer gets a note and a link showing exactly what is waiting.
- Saturday, 9:04 AM
They pay at the stand and go. The order stays in your history with everything it contained.
In practice
What this looks like in a real week.
Pickup preorders on a busy service night
Items, choices, extras and a pickup time arrive together, so nobody is repeating an order back over the noise of a kitchen.
See restaurants & foodThis week’s share, ordered ahead
Availability changes with the harvest. Publish an item as sold out and the site stops offering it.
See farms & agricultureService requests with the details filled in
Vehicle, symptoms, how long it has been happening and a photo of the warning light — collected before the car arrives.
See automotive & repairWhat orders & requests helps you do.
The useful details stay beside the website, where they are easier to update and easier for customers to find.
Pay at pickup, and no cut for us
Customers pay you directly when they collect. There is no platform percentage on a normal order.
Choices and extras that make sense
Sizes, add-ons, preparation notes and quantity limits, so an order arrives complete instead of half-specified.
Current prices and promotion codes checked for you
The site recalculates each total from the published item prices and applies a valid, current promotion code.
A status link customers can check themselves
Each order gets a private link. People check it instead of calling to ask whether it is ready.
A saved order history
Every order stays with its items, times and status changes, so the original request does not disappear when the work is done.
Good to know
Clear boundaries, before you start.
- Payment happens directly between you and the customer, such as when an order is collected.
- Orders accept available Menu or Product items. Prices and choices are checked against the published catalog rather than trusted from the customer’s browser.
- Orders appear in the dashboard with their items, promotion code, total, requested time and current status.
These details describe how the tool works today.
Questions
Short answers.
Do you take a percentage of each order?
No. You pay your monthly plan and nothing per order. There is no platform commission on normal pay-at-pickup orders.
How does payment work?
An order is a firm request with a confirmed total. The customer pays you directly, usually when they collect it.
Can customers use a promotion code?
Yes. Ordering checks the code against current published promotions before calculating the saved total.
What about delivery?
You can offer pickup times and collect an address in the order details. Route planning and delivery fees are not part of the product today.
Can I turn ordering off in the quiet season?
Yes. Hide it and the pages disappear from your site. Your items and past orders stay exactly where they were for when you turn it back on.
Customer tools
Create a free site ↗Take the order without taking the call.
Ordering is included with Starter, at the founding price of $9 a month.