Let someone join
Collect a name, contact method, party size and the service they need.
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Features / A fair queue
Starter
Keep the line fair and visible.
Give customers a place in line and keep the order, wait range and current status clear.
Busy services where cancellations and walk-in demand are hard to manage on paper.
A fair queue
Friday evening
NextJordan · party of 2Waiting
Estimate20–30 minutesUpdated
Queue8 peopleLive
Reorder the active queue and move each entry through waiting, ready, seated or complete.
How it works
Three steps to get it working.
Set the useful expectation
Give the queue a default wait range and adjust it as the day changes.
↗Work down the list
Reorder entries and mark each one ready, seated, complete, cancelled or missed.
↗What waitlists helps you do.
The useful details stay beside the website, where they are easier to update and easier for customers to find.
A queue position that stays ordered
Keep active entries in one list and rearrange them without two updates scrambling the order.
Wait ranges instead of guesses
Share a minimum and maximum estimate without promising an exact minute.
Clear end states
Record who was seated, completed, cancelled or did not arrive.
In practice
What this looks like in a real week.
A dinner queue without a clipboard
Keep party size, order and wait estimate together.
See restaurants & foodPeople ready for a cancellation
Maintain a fair list for customers hoping an appointment opens.
See pet servicesWalk-ins during a busy afternoon
Give each person a position and a realistic wait range.
See salons & wellness
Good to know
Clear boundaries, before you start.
- Customers can check the private status link, and the business controls when an entry is marked ready.
These details describe how the tool works today.
Questions
Short answers.
Can I change the queue order?
Yes. Reorder active entries from the dashboard.
Can I show a wait estimate?
Yes. Set and update a minimum and maximum wait in minutes.
What statuses are included?
Waiting, ready, seated, completed, cancelled and did not arrive are supported.
A fair queue
Create a free site ↗Make waitlists part of the site.
Waitlists is included with Starter. Start the site free and add it when it helps.